Service Overview
Telehealth visits improve access while preserving continuity with your PCP team. When symptoms require exam or testing, in-person follow-up is scheduled promptly.
Telehealth Visit Flow
Triage
Confirm concern type and virtual appropriateness before your visit.
Virtual Visit
Address symptoms, review history, and define next clinical steps.
In-Person Follow-Up
If needed, in-person follow-up is typically arranged within 1-2 weeks.
Clinical Insights
- New-patient, follow-up, and minor acute virtual pathways
- Clear triage for in-person escalation
- In-person follow-up generally scheduled within 1-2 weeks when needed
When This Service Helps
- You need timely non-emergency care and virtual access is appropriate
- You are reviewing results or medication updates
- You need triage guidance before an in-person visit
Common Concerns
- Minor acute concerns
- Medication follow-up
- Care-plan review